Broker Transparency, Shipper & Receiver Accountability, and Predatory Towing: The Freight Industry's Tough Conversations

In an industry where time is money and reliability is everything, the lack of transparency and accountability across different players in the supply chain continues to be a growing concern for carriers and owner-operators. Let’s talk about three issues that are impacting freight professionals daily: broker transparency, shipper/receiver accountability, and predatory towing.

1. Broker Transparency: It’s Time to Level the Playing Field

Brokers are a vital part of the freight ecosystem—but when transparency is lacking, trust erodes quickly. Carriers are increasingly asking the same question: If we're required to follow strict rules, why aren't brokers held to the same standard of openness?

Many carriers struggle with blind rates, unclear payment terms, and hidden margins. It’s not about cutting out brokers—it’s about fair play. FMCSA’s existing transparency rules (49 CFR 371.3) require brokers to disclose financial details to carriers, yet enforcement is nearly nonexistent. It's time for the industry to push for meaningful oversight and consequences when transparency isn’t respected.

At FreightStar Expedited, we believe in clear, upfront communication—because good business is built on mutual respect.

2. Shipper & Receiver Accountability: Respecting the Driver’s Time

Detention time. Unsafe conditions. Lack of facilities. These are just a few challenges drivers face at shipper and receiver locations every single day.

When shippers and receivers fail to value a driver’s time or safety, the entire logistics process breaks down. Some facilities treat drivers like liabilities instead of partners, and that needs to change. Accountability at the dock isn't just a courtesy—it's a necessity.

We advocate for reasonable wait times, fair detention pay, and better treatment of drivers across the board. If you’re moving freight, you’re part of the supply chain—and every link matters.

3. Predatory Towing: A Growing Threat to Small Carriers

Few things are more frustrating (or financially devastating) than predatory towing. Whether it's sky-high fees, unauthorized tows, or sudden impounds from private lots, small carriers and owner-operators are bearing the brunt of unethical towing practices.

What should be a $400 tow often turns into a $4,000 nightmare. Worse, many towing companies operate without any oversight or limit on pricing. These practices are exploitative, and they hurt the very people keeping the country moving.

More regulation and enforcement is needed—and quickly. Until then, carriers need to stay informed, document everything, and push for changes through industry advocacy.

Final Thoughts

The road to a better freight industry starts with honesty, accountability, and fairness. Broker transparency, shipper and receiver responsibility, and protection against predatory towing aren't just wish-list items—they're essential for a healthy, sustainable logistics system.

At FreightStar Expedited, we’re committed to these values every mile of the way. It's not just about moving freight—it's about moving the industry forward.